Patient Opinion

I was at a conference yesterday – part of the Cllr 2.0 thing I’m doing – and saw a presentation from the Chief Executive of Patient Opinion, which I’d not heard of before.

The concept is that anyone who’s had some experience in the NHS can comment on what happened and their experiences are shared with other potential patients and the NHS. Or as they put it:

As well as allowing everyone to see what patients are saying about their services, it also offers a way to feed the experience of patients back to the NHS so that their insights and ideas can be put to good use.

Now if that doesn’t have the potential to be disruptive technology I don’t know what does.

Update: You can see all the comments on Lewisham Hospital here.

About Andrew Brown

I live in Lewisham, South East London, and spent 9 years as a Labour councillor in the borough between 1997 and 2006.
This entry was posted in Civic Society, Lewisham and tagged , . Bookmark the permalink.

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